Operations Manager

Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.


INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.The Organisation has grown from innovative start-up to become a globally recognised charity and a valuable component of the humanitarian safety coordination system.


Today the Organisation provides daily support to more than 930 beneficiary organisations (NGO) in some of the world’s most insecure environments and has earned a strong reputation for performance, principles & professionalism. INSO has been registered as a charity in the Netherlands since April 2019 and its global headquarters is now based in The Hague, the international city of peace and justice.


It has more than 900 employees globally and in addition to its Netherlands HQ is active in 20 countries across Europe, the Middle East, Africa and Central Asia.


Job Summary:

INSO is looking for an experienced, pro-active and well-organised Operations Manager to join their start-up team at their new Headquarters in The Hague, Netherlands.


Reporting to, and under the technical supervision of INSO’s Director of Operations, the Operations Manager (OM) will be responsible for the successful delivery of all Operations functions within our new Netherlands headquarters.


The OM will play a large part in the project to find and select permanent premises for INSO’s Global Headquarters and will be integral in establishing and then managing the full spectrum of facilities and asset management tasks for INSO HQ, ensuring the effective provision of support services and compliance with INSO’s and donor’s regulations and effective maintenance and management of its assets (including third-party contractors and support staff).

The start date for the position is envisaged to be during February 2020.